Managed IT
Some Managed IT service providers are little more than glorified helpdesks. That's not Comvision. Think of us as part of your team – your IT managers – who take an incorporated approach to IT across all aspects of your business. We're in it for the long game.
At Comvision,
no-one rides alone
We see managing your IT as a way of managing your business risk, so we don’t take our job lightly. Being proactive, rather than reactive – providing permanent solutions, not quick fixes – is part of what defines our Managed IT services.
We’re proud to be Australia’s #1 Managed Service Provider (MSP) for two years running.
Our Managed IT services and recommendations cover:
24×7 Managed IT Support and Maintenance
so you can turn your attention where it’s needed most – your core operations.
- Continuous, round-the-clock monitoring and maintenance of your IT infrastructure.
- Rapid response to IT issues.
- Proactive maintenance for minimising downtime.
- Achieving secure, efficient and up-to-date systems.
IT Strategy Consulting
to help you navigate the complex landscape of modern IT, aligning your technology infrastructure with your business goals.
- Strategic planning alongside your leadership team that works towards your long-term business objectives.
- Technology roadmapping to guide the implementation of your IT strategy.
- IT governance frameworks for complying with regulations and managing risk effectively.
- Resource optimisation of your current IT and operations to identify cost-savings, efficiency improvements and performance enhancements.
- Change management for minimal disruption and maximum user adoption when implementing new systems and technology.
- Emerging technology advisory to identify emerging technologies and trends that could impact your business.
IT Infrastructure Maintenance
focused on the smooth operation of your critical IT infrastructure, including servers and networking equipment.
- Proactive routine maintenance.
- Troubleshooting of issues.
- Applying timely updates and upgrades.
- Providing detailed monitoring for identifying and resolving potential issues before they impact your operations.
Cloud Infrastructure Management
that both oversees and enhances cloud environments for business purposes.
- Optimisation for performance, scalability and security.
- Streamlining of cloud operations.
- Alignment of cloud infrastructure to your business needs and goals.
- Identifying the most cost-effective infrastructure management.
- Maintaining high standards of security and compliance.
Microsoft 365 Management
for ensuring fluid, efficient and secure operation of Microsoft services that are a key component of so many IT environments.
- Identifying appropriate license and service selection.
- Providing proper configuration, utilisation and value delivery of key Microsoft 365 services.
- Maintaining high standards of security and compliance.
Voice and Data Management
designed for effective, reliable performance from your organisation’s communication networks, so you stay connected.
- Specialist expertise and advice on the widest range of voices services, including Teams Calling and VoIP.
- Up-to-date, hands-on knowledge of data services such as Fibre, 5G, NBN and SD-WAN Implementation.
- Implementation and ongoing maintenance of your voice and data services.
Backup and Disaster Recovery Management
for protecting your critical data, building resilience and ensuring business continuity in the event of disruption.
- Comprehensive solutions in data integrity for robust protection.
- Tailored Disaster Recovery plans.
- Guidance on best practices for data management and risk assessment.
- Continuous and ongoing data management, including monitoring and proactive testing of your organisation’s solution.
IT Procurement
for streamlined sourcing and acquisition of the right technology resources for your business operations.
- Handling the complexities of technology acquisition.
- Identifying your organisation’s unique tech requirements.
- Selecting and negotiating with vendors.
- Managing the lifecycle of your technology resources.
- Managing costs and compliance demands.
