Consulting

Project Delivery

that gets things done right – from infrastructure upgrades to software deployments and integration initiatives.

• Developing comprehensive project plans that outline objectives, timelines, resources and budgets.
• Access to a team of IT professionals with expertise in various technologies and domains – cloud computing, network design, software development, cyber security.
• Customised solutions that align with your organisation’s unique needs and goals.
• Management of relationships and communications with all stakeholders, including vendors and internal team, for smooth project execution.
• Rigorous quality assurance and testing processes to ensure outcomes are high.
• Ongoing support and maintenance post-project to ensure sustainable success.

Virtual Chief Information Officer (vCIO) Services

Services that offer the expertise and guidance of an experienced Chief Information Officer without the need to employ one.

• Long-term IT strategy development to support your business objectives, including roadmapping, budget planning and advising on technology trends.
• Developing IT policies and procedures for efficient, secure use of technology within your organisation.
• Guidance on risk management strategies and ensuring your IT practices comply with relevant regulations and industry standards.
• Cost-benefit analysis and ROI calculations to help make informed decisions about technology investments.
• Overseeing relationships with technology vendors and service providers so contracts and services align with your business needs.
• Change management and digital transformation guidance for minimal disruption and maximum benefit from new technologies.
• IT leadership as part of your executive team, providing direction to your IT department and advising on best practices and emerging IT solutions.

Virtual Chief Information Security (vCISO) Services

that offer the expertise and guidance of an experienced Chief Information Security Officer without the need to employ one.

• Comprehensive cyber security strategy that aligns with your business objectives and risk appetite.
• Thorough risk assessments to identify potential security vulnerabilities and develop strategies to manage and mitigate these risks.
• Compliance and regulatory guidance to ensure your cyber security practices meet industry standards and regulatory requirements such as GDPR, HIPAA or PCI-DSS.
• Development and implementation of robust security policies, procedures and frameworks to protect your organisation from cyber threats.
• Incident response plans to ensure preparedness for potential cyber security situations.
• Advice on the selection and management of security technologies and vendors for alignment with your security needs and objectives.
• Staff training and awareness programs to educate employees about cyber security risks and best practices for a culture of security awareness within your business.

Risk Assessment and Management

designed to help your organisation identify, assess and effectively manage IT-related risks.

• Thorough evaluations of your IT environment to identify potential risks associated with Cyber Security, data privacy, technology operations and compliance.
• Analysis and prioritising of identified risks based on their potential impact and likelihood.
• Tailored risk mitigation strategies to address identified risks – security enhancements, policy changes and technology solutions.
• Effective integration of risk management strategies and controls into your business operations.
• Ongoing monitoring processes to track effectiveness of implemented controls and to identify new or evolving risks.
• Ensuring risk management practices align with industry standards and regulatory requirements to maintain compliance and avoid legal or financial penalties.
• Detailed reports and documentation on risk assessment findings and risk management activities to support decision-making and compliance efforts.

Business Continuity Planning

for maintaining your operations during, and after, any disruptive events ­– natural disasters, cyber attacks or other unforeseen crises.

• Identifying potentials risks and vulnerabilities that could impact your operations – from IT systems failures to environmental disasters.
• Understanding the critical functions within your organisation and determining the potential impact of different types of disruptions on these functions.
• Comprehensive strategies to ensure the continuity of critical business operations – establishing recovery objectives and prioritising resources.
• Detailed business continuity plans and guidance on the implementation of these plans across your organisation.
• Training sessions and drills to ensure your staff are aware of the continuity plans and understand their roles in the event of a disruption.
• Reviewing and updating your business continuity plan to address new risks and changes in your business environment.
• Clear communication strategies to effectively coordinate and manage responses during a crisis, ensuring all stakeholders are informed and aligned.

Compliance Auditing and Management

to ensure your business consistently meets the necessary regulatory and industry standards in its IT operations.

• Conducting in-depth reviews of your IT systems, processes and policies for compliance with relevant standards such as ISO27001, Essential 8, DISP, GDPR, PCI-DSS, and others specific to your industry.
• Gap analysis to identify where your current IT practices do not meet the required standards, and providing recommendations for necessary improvements.
• Developing and implementing IT policies and procedures that comply with regulatory requirements.
• Establishing ongoing monitoring mechanisms for continued compliance, along with regular reporting to keep you informed and prepared for external audits.
• Training sessions for your staff to enhance their understanding of compliance requirements and the importance of adhering to these standards.
• Guiding your business through changes in IT practices and systems required to maintain or achieve compliance.
• Vendor compliance management to ensure third-party vendors and service providers also meet the necessary compliance standards, thereby safeguarding your supply chain.

IT Policy Development

to assist your organisation in creating comprehensive and effective IT policies.

• Tailored IT policies that align with your organisation’s specific needs, goals and regulatory requirements – Cyber Security, data protection, acceptable use, remote work and so on.
• Incorporation of industry-best practices into your IT policies to ensure they’re robust, relevant and successful in managing your IT environment.
• Regulatory compliance of IT policies with appropriate legal and regulatory standards such as GDPR, HIPAA or PCI-DSS.
• Working with stakeholders across your organisation to understand their needs and ensure policies are practicable and enforceable.
• Establishing processes for regular review and updating of IT policies to keep them current with evolving technology trends, business practices and regulatory changes.
• The rollout and implementation of new IT policies, including communication strategies and training programs for staff.
• Ongoing advice and support to continuously improve your IT policy framework.